WorldWide Shipping Conditions & Key Information for Non - EU Buyers

All B2C orders placed on weekdays before 13:00 are dispatched on the same day. The website exclusively lists products that are in stock and available for immediate delivery. Backorders are not maintained for B2C orders.

Once the order is ready for shipment, an email containing the packing slip and invoice will be automatically sent. Upon collection by the courier, an additional email with the tracking number will be sent, enabling the Buyer to monitor the shipment's progress.

Shipping is handled by various courier services, including FEDEX, GLS, DPD, and POST services.

Orders placed on weekdays before 13:00 are typically delivered the next day within Europe. Delivery will be attempted on two consecutive days at the specified delivery address. If the order is not received after these attempts, collection from the designated pick-up point is required.

For further details on delays or delivery issues, please refer to Section 6 of these General Terms and Conditions.

The shipping information and other details provided herein are subject to updates and revisions. Buyers are encouraged to review these terms periodically to stay informed of any changes that may affect their orders.

Key Information for Non-EU Buyers

• Purchases made by customers outside the EU are not subject to Value Added Tax (VAT). Consequently, VAT will not be included on the invoice or order.

• Upon arrival in the destination country, the goods may be subject to local VAT, sales tax, and import duties. These charges are determined by the customs authorities of the respective country and are based on the value of the imported goods.

• The Buyer is responsible for consulting with local customs or tax authorities to obtain information regarding any potential additional charges. These charges vary by country and are beyond the control of the seller. Obtaining this information in advance helps prevent unexpected costs upon delivery.

Average Shipping Times within Europe
• Belgium: Next Day
• Netherlands: Next Day
• Luxembourg: Next Day
• France: 1 - 2 Days
• Germany: 1 - 2 Days
• Austria: 1 - 2 Days
• Spain: 1 - 2 Days
• Italy: 2 - 3 Days
• Denmark: 1 - 2 Days
• Sweden: 2 - 4 Days
• Norway: 2 - 4 Days
• Finland: 2 - 4 Days


Average Shipping Times for Other Destinations
• United Kingdom: 2 - 4 Days
• United States: 2 - 4 Days
• Australia: 2 - 4 Days
• Other Countries: 2 - 6 Days